We want to help you get the most out of your LifeWise individual health insurance plan. Below is an overview with the contact information on how to best reach regence and resolve issues easier.
We strongly recommend to set up auto pay from a personal checking account. If you do it from a credit card and it gets canceled, if you don’t set it up again your policy will get canceled. They give a 30 day grace period until coverage is canceled.
LifeWise will NOT accept payments from business credit cards or business checking accounts. If you do the money will be refunded and will need to make from a personal account.
PHONE Customer Service Number to call is 800-817-3056.
BILLING Number for Pay by Phone is 888-431-2059.
ONLINE PORTAL: www.lifewise.com
FIND A DOCTOR (CLICK HERE): LifeWise plans use the “LifeWise Primary“ Network for Plans called Essential or Cascade Plans. (Scroll down to the very bottom of the page for exact step by step directions on how to look up doctors). Cascade Select plans use the “Alpine Network” of doctors (a smaller network).
PRESCRIPTION DRUG LOOKUP: The Formulary PDF to look up drugs is here, do a “Ctrl +F” to find and search in the attached document 2024 LifeWise Drug Formulary
Do NOT use the WA HealthPlanFinder for searching for doctors, as their search function is not accurate. It’s always best to go directly to the carrier website and/or call your doctors office/hospital system billing department directly to confirm coverage. In the Hospital Chart above that is a general overview and there are many more hospitals covered. These are the main ones in the greater Seattle area. Check the Find a Provider link above for more details.
A few additional pieces of advise and good to know information. All carriers cover a true emergency as if it is “In-Network” for health needs that need urgent and needs immediate care. If you are going to be in another state often we recommend to pick a carrier that covers that state as well if possible.
P.S. Achieve Alpha Insurance is now part of Heffernan Insurance Brokers. We are the same team, yet also have much more resources to support you. We have agents that can help in all lines of coverage for; Auto, Home, Business, Life, Disability, Long Term Care Insurance and Medicare. Let us know if you want to look into other coverages.
Gary Franke, Tamara Chandler, Brianna Crawford & Melissa Tibbs
Heffernan Insurance Brokers
Individual Health & Medicare Specialists
1100 Bellevue Way NE, Ste 8A-545
Bellevue, WA 98004
425-802-2783 (call or text office line)
wahealth@heffins.com
www.wahealthplan.org
NOTE: This is only a summary page and not actual advice. Make sure to double check the networks for your doctor, hospital, prescription drugs and other medical needs.
The step by step process on how to find a doctor on the www.lifewise.com website.
